Refund policy

Return & Refund Policy

As a wholesale supplier, most orders are produced and packed according to customer requirements. Customized, mixed, or bulk wholesale orders are generally non-returnable unless quality issues are confirmed.

Please inspect all goods upon warehouse arrival. If there is any shipping damage or incorrect shipment, contact us within 7 days after delivery with photos and order details. 

Refunds, product credits, or replacements may be arranged for confirmed issues related to structural damaged goods or incorrect items. For any questions regarding your bulk order, please contact us directly via email or WhatsApp for quick resolution.